Krypton Web - Notice history

Octotel is performing planned upgrades on their network that will affect the Blouberg and Melkbos Nodes. Users connected to this node will experience periods of no connectivity for the duration of the maintenance window. Planned Start Date/Time: 28/09/2022 03:00 SAST Planned End date/Time: 28/09/2022 05:00 SAST Maintenance Window: 2 hours Expected Impact: High Octotel engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

Krypton Web will be performing scheduled maintenance on our primary and secondary International Connectivity links. Stability and redundant failover testing will be performed to ensure the links are working optimally. All customers will experience connectivity loss on International Traffic/Connectivity only. This maintenance will not affect streaming services such as Netflix, YouTube, DSTV and Showmax Customers can expect loss of International Connectivity for 3 periods of 20 minutes each during the maintenance window Planned Start Date/Time: Wednesday 21-Sep-2022 22h00 SAST Planned End Date/Time: Thursday 22-Sep-2022 00h00 SAST Maintenance Window: 2 hours Expected Impact: Medium Should you have any connectivity issues after the maintenance period, kindly restart your equipment by unplugging it from power at the wall socket for 3 minutes

Frogfoot will be performing planned maintenance on their network that will affect customers in the Cape Metropole . Users connected to this node will experience periods of no or intermittent connectivity during the maintenance window. Planned Start Date/Time: 15/09/2022 23:00 SAST Planned End date/Time: 16/09/2022 07:00 SAST Maintenance Window: 8 hours Expected Impact: Medium Frogfoot engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

Octotel is performing planned upgrades on their network that will affect the Green Point Node. Users connected to this node will experience periods of no connectivity for a period of 5 minutes at any time during the duration of the maintenance window. Planned Start Date/Time: 01/09/2022 00:00 SAST Planned End date/Time: 01/09/2022 06:00 SAST Maintenance Window: 6 hours Expected Impact: Low Octotel engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

Octotel is performing planned upgrades on their network that will affect the Blouberg Node. Users connected to this node will experience periods of no connectivity for a period of 5 minutes at any time during the duration of the maintenance window. Planned Start Date/Time: 01/09/2022 00:00 SAST Planned End date/Time: 01/09/2022 06:00 SAST Maintenance Window: 6 hours Expected Impact: Low Octotel engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

Octotel is performing planned upgrades on their network that will affect the CBD/ Vredehoek Node. Users connected to this node will experience periods of no connectivity for a period of 5 minutes at any time during the duration of the maintenance window. Planned Start Date/Time: 31/08/2022 00:00 SAST Planned End date/Time: 31/08/2022 06:00 SAST Maintenance Window: 6 hours Expected Impact: Low Octotel engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

Octotel is performing planned upgrades on their network that will affect the Green Point Node. Users connected to this node will experience periods of no connectivity for a period of 5 minutes at any time during the duration of the maintenance window. Planned Start Date/Time: 30/08/2022 00:00 SAST Planned End date/Time: 30/08/2022 06:00 SAST Maintenance Window: 6 hours Expected Impact: Low Octotel engineers will be on site to ensure down time is kept to an absolute minimum. After the maintenance window you may have to restart your equipment by unplugging from power at the wall socket for 3 minutes

The maintenance has been started

The maintenance has been started

Our upstream service provider will be performing hardware maintenance on their upstream undersea cables affecting transmission over the Fibre lines supplying our all our Towers. Start: 8th July 2022 20h00 SAST Planned End: 9th July 2022 08h00 SAST Maintenance Window: 12 hours Expected Impact Time: 6 Hours Due to the nature of the maintenance, all Wireless customers can expect service disruption ranging from packet loss and higher than normal latency to periods of disconnects/no internet connection, for the duration of the maintenance window. Engineers and field technicians will be present to ensure the maintenance is kept to a minimum. An equipment restart may be required to resync your internet connection. Restart all your equipment by unplugging it from power for 3 minutes

Octotel engineers will be performing hardware maintenance on their core environment. Start: 07/07/2022 02:00 SAST Planned End: 07/07/2022 05:00 SAST Maintenance Window: 3 hours Expected Impact: High Due to the nature of the change being a core bandwidth upgrade, all customers can expect service disruption ranging from periods of extended disconnects, packet loss and higher than normal latency for the duration of the maintenance window. This is a continuation of maintenance initiated on 28 June 2022. Octotel engineers will be onsite to ensure the maintenance is kept to a minimum. An equipment restart may be required to resync your internet connection. Restart all your equipment by unplugging it from power for 3 minutes