Krypton Web - Notice history

We have migrated affected customers who were to a secondary/backup link. All systems have been restored on the backup link while the primary link is being repaired. We apologize for any inconvenience caused

We have successfully rerouted connectivity until such time that the break in the Fibre line has been restored. Kryptonians may experience slightly higher latencies than usual during this time, until connectivity is moved back over the Fibre line

We have identified the break in connectivity on the Fibre line and are currently rerouting to alternate connections to restore connectivity to customers

The break in connectivity from our upstream Fibre Service Provider was resolved. All connectivity to clients connecting to the Husami antenna has been restored. Should you not have already reconnect automatically, kindly restart your equipment by unplugging both the router and white POE brick power plugs from the wall socket for 3 mins

Octotel has restored power to the Kensington node with a backup generator and services have been restored. Octotel will remain on site to maintain the generator until municipal power is restored.

The Octotel Kensington node is impacted due to municipal power being down in the area. Octotel teams are currently investigating the generator onsite in order to restore services.

Resolved - Power related issue at the antenna was resolved. All connectivity has been restored

Octotel have resolved the issue. If still unconnected, kindly restart your equipment by unplugging from power for 3 minutes

Octotel Network in Kensington still currently down