Krypton Web - Intermittent Wireless Connectivity - Cravenby and surrounding areas – Incident details

All systems operational

Intermittent Wireless Connectivity - Cravenby and surrounding areas

Resolved
Partial outage
Started almost 3 years agoLasted about 7 hours

Affected

Wireless Service

Partial outage from 9:10 AM to 4:00 PM

Cravenby/Husami Antenna

Partial outage from 9:10 AM to 4:00 PM

Updates
  • Resolved
    UTC
    Resolved

    Connectivity has been restored. Should you not have connectivity yet, kindly restart your equipment by unplugging both your router and white POE brick from power at the wall socket for 3 minutes

  • Update
    UTC
    Update

    A compatibility issue was experienced with the replacement network router earlier today. A new router is on route to site now. Expected time for resolution is 2 hours

  • Update
    UTC
    Update

    We have identified the issue at the node and working to resolve the matter soonest.

  • Investigating
    UTC
    Investigating

    We are aware of an issue causing intermittent connectivity affecting our Wireless clients in the Cravenby and surrounding areas. We are investigating the matter presently.