Krypton Web - Wireless Connectivity Outage - Loevenstein, Epping & Kensington Antennas – Incident details

All systems operational

Wireless Connectivity Outage - Loevenstein, Epping & Kensington Antennas

Resolved
Partial outage
Started 11 months agoLasted 1 hour 50 minutes

Affected

Wireless Service

Partial outage from 7:23 PM to 9:13 PM

Epping Antenna

Partial outage from 7:23 PM to 9:13 PM

Kensington/Maitland Antenna

Partial outage from 7:23 PM to 9:13 PM

Updates
  • Resolved
    UTC
    Resolved

    Connectivity has been restored. Should you not have connectivity yet, kindly restart your equipment by unplugging both your router and white POE brick from power at the wall socket for 3 minutes

  • Update
    UTC
    Update

    A Fibre break has been detected and our Upstream Service Providers have been notified for repairs

  • Investigating
    UTC
    Investigating

    We have detected a problem with our Wireless Service for customers connecting to our Loevenstein, Epping & Kensington antennas. We are presently investigating the matter.