Krypton Web - Wireless Connectivity Outage - Hanover Park Antenna – Incident details

All systems operational

Wireless Connectivity Outage - Hanover Park Antenna

Resolved
Partial outage
Started over 1 year agoLasted about 2 hours

Affected

Wireless Service

Partial outage from 4:04 PM to 6:05 PM

Hanover Park Antenna

Partial outage from 4:04 PM to 6:05 PM

Updates
  • Resolved
    UTC
    Resolved

    Loadshedding has ended and Connectivity has been restored. Should you not have connectivity yet, kindly restart your equipment by unplugging both your router and white POE brick from power at the wall socket for 3 minutes

  • Investigating
    UTC
    Investigating

    Wireless Service outage for some customers connecting to our Hanover Park antenna due to load shedding Our backup power solution has failed and we will be attending to this during the course of the weekend