Krypton Web - Wireless Connectivity Outage - Hanover Park Antenna – Incident details

All systems operational

Wireless Connectivity Outage - Hanover Park Antenna

Resolved
Partial outage
Started over 3 years agoLasted 1 hour 39 minutes

Affected

Wireless Service

Partial outage from 6:31 PM to 8:10 PM

Hanover Park Antenna

Partial outage from 6:31 PM to 8:10 PM

Updates
  • Resolved
    UTC
    Resolved

    Connectivity has been restored. Should you not have connectivity yet, kindly restart your equipment by unplugging both your router and white POE brick from power at the wall socket for 3 minutes

  • Investigating
    UTC
    Investigating

    We are aware of the loss of connectivity to customers using our Wireless Service connecting to our Hanover park Antenna. A power supply issue has been identified. We are investigating the cause presently.