Krypton Web - Fibre Connectivity Outage - Octotel: Capegate and Ruyterwacht nodes – Incident details

Octotel has tested and confirmed that full connectivity to the Ruyterwacht Node has been restored. The Cape Gate Node has been diverted back to the primary route and no services are at risk. Should you not yet have connectivity, kindly restart your equipment by unplugging it from power at the wall socket for 3 minutes

Connectivity to the Ruyterwacht Node has been restored however services are at risk while technicians complete final testing which could result in intermittent or degraded performance until a final and full restore has been verified Should you not yet have connectivity, kindly restart your equipment by unplugging ti from power at the wall socket for 3 minutes

Capegate Node: The Cape Gate Node has been diverted to a backup route until restoration has been completed on the primary path. Ruyterwacht Node: The Ruyterwacht Node remains offline due to extensive fibre damage. Majority of the Node repair have been completed and are still currently in process. Octotel Estimate and 4 Hours before repairs are complete.

The Capegate Node: The Cape Gate Node has been diverted to a backup route until restoration has been completed on the primary path. Ruyterwacht Node: Ruyterwacht Node remains offline due to extensive fibre damage. Due to the extent of the break, Octotel expects the link to only be restored within 6-8 hours.